Frequently Asked Questions

Welcome to the Sponsorship & Exhibit Frequently Asked Questions. This page was created to further assist our clients by providing simple answers to questions that we receive quite often. We have divided this page into two sections in order to help you find the answers you are looking for more quickly. If your company has already signed on to exhibit at Molecular Med Tri-Con and you have some questions regarding the event, click the "Current Exhibitors FAQ". If your company is considering an exhibit space, the "Prospective Exhibitors FAQ" will be a valuable resource to learn more about the conference and what exhibiting will entail.

Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs

Current Exhibitors FAQs

Current Exhibitors Please Note: If not using the preferred shipper of the General Contract/Exhibit Services Company (e.g. Maxum/Hotel), your shipping company will have a certain window of time in which your booth and materials need to be picked up at the loading dock. Failure to do will result in your booth being shipped back to the General Contractor warehouse, wherein you will be charged a storage fee.  

What are the exhibit hall hours including setup and tear down?

Refer to exhibit schedule on the Exhibit Services page.

When will the exhibitor kit be ready?

The exhibit kit will be ready 8-10 weeks prior to the event through the online Sponsor & Exhibitor Portal (accessible to the primary point-of-contact from your company).

How do we order furnishing, electricity and other items for out booth?

Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab and on the MAXUM EXPO SERVICES website. The exhibitor forms will be available 8-10 weeks prior to the event.

How do I find furniture pricing?

Please log into the MAXUM EXPO SERVICES website for pricing.

How do I order Electric/AV/Internet?

Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab. The exhibitor forms will be available 8-10 weeks prior to the event.

When is the advance rate deadline for discounts to rent items needed for my booth space?

Please log into the Sponsor & Exhibitor Portal and the MAXUM EXPO SERVICES website for advanced rate pricing.

Who are the authorized service providers?

MAXUM EXPO SERVICES

What is my exhibit booth number?

You can find your exhibit booth number by viewing the floorplan, and click on the "LIST" button to the left side of the plan.

Where do I find the shipping information for booth materials?

Shipping information can be located in the Sponsor & Exhibitor Portal, under the Exhibit Services page.

How many personnel comps do we have with our contract?

Exhibitors receive one “main conference registration.” which includes access to the main conference sessions, but excludes access to symposia, training seminar and short courses. Exhibitors also receive one booth only registration. If you have a sponsorship at the Tri-Con, please refer to your sponsorship contract.

How do I register our personnel?

Log into the Sponsor & Exhibitor Portal, to register your complementary attendees.

How do I purchase additional conference and exhibit-only registrations?
Exhibitors and sponsors can purchase additional conference passes at a significantly discounted rate using the Sponsor & Exhibitor Portal. Please contact the sales support specialist to have additional exhibit-only passes added to your record in the Sponsor & Exhibitor Portal

What are the registration hours?

The registration hours will be determined in the near future. Stay tuned.

Where do I pick up my badge?

When you arrive onsite please follow signage to the registration desk. Provide your name, company name and/or receipt to the people at registration desk. They will provide you with your badge and program materials.

What is the policy regarding Food/drinks at my booth?

Food and drinks provided by the in-house catering company are allowed at your booth during Tri-Con. To view the menu and order form, visit the Sponsor & Exhibitor Portal.

What is included with the booth space?

Exhibit space includes 8’ (deep) x 10’ (wide) area marked by pipe and drape. Carpeting (required), furniture, electricity and other services are not included with your booth space but can be ordered through the exhibit services kit.

Is the exhibit hall carpeted? 
- If the location is in a hotel, there will be standard hotel carpeting. If you need additional carpeting you may order through the service provider.
- No carpet is provided in the exhibit hall if the floor is cement. All Exhibitors are required to carpet their booth. If you do not order carpet ahead of time it will be added on site and you will be charged accordingly.

Is there Wi-Fi in the hall?

Yes, WiFi will be available within the exhibit hall.

Are children allowed in the exhibit hall?

No, children under the age of 18 are not allowed in the exhibit hall.

What is the co-op marketing program?

A CHI cooperative mailing is an email campaign sent from you (the sponsor) or CHI on your behalf, to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf) for your prospects to attend the conference.

Do we obtain access to the list of attendees?

No, per CHI policy we do not provide an attendee list. For larger events, sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house, upon signing a mailing list agreement. Please contact Elaine Eskedal (eeskedal@cambridgeinnovationinstitute.com) for details on accessing the Tri-Con delegate mailing list.

How do I contact conference participants and schedule appointments prior to the event?
There are three methods to reach attendees in advance of the Tri-Con:

1) Pre-conference physical mailing (please see details above)
2) CHI's Networking program:
-Tri-Con registered attendees will be able to set appointments with other conference attendees in advance of the event using the online Networking program. Instructions will be sent to registered attendees by E-mail approximately one week in advance of the event.
3) Corporate Sponsor 1-2-1 Meetings program:
-This is the best way to guarantee a set of 6-8 "one-on-one" meetings with your top prospects selected by you from the pre-registration attendee list. Please contact your Tri-Con Sales Manager for more details of this sponsorship program.

How will I be notified about my Space Assignment appointment for next year?

An email will be sent out a week prior to the event with your appointment time listed. Once onsite, you will also receive a packet onsite with a reminder card listing your time. You show up to your appointment and reserve your booth and/or sponsorship.

Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs